Returns & Exchanges
At Architect, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to ensure your complete satisfaction with every purchase through a streamlined and transparent exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.